KYOcount 4.0 gives organisations an accurate picture of the printers, copiers and multifunction devices on the network. It can also detect locally connected devices – a real bonus as these can be difficult to monitor. KYOcount reports include the total volume of prints, copies, faxes and scans carried out in the organisation, but can also be broken down into fine detail regarding the volume of mono, colour, A4 and A3 printing carried out by users. This information can then be used to assess the efficiency of the network and to evaluate the benefits of redeploying print hardware.
KYOcount’s customisable email notification system helps reduce downtimes by automatically notifying a network manager or other designated person when toner or paper levels are low. Faults can also be reported and the system can even be configured to notify third party service partners when servicing is required.
In order to present the benefits of KYOcount and assess its relevance for the Trust, Audrey arranged a trial of the software which was carried out by operations engineer James Maloy: “We primarily wanted to use KYOcount to track those users that have desktop printers that they aren’t fully utilising, “explains James. “We needed to find out who was printing less than 50 pages per month so that we could move them to a shared device, and reap the economies of scale from this,” explains James.
“For the trial we ran KYOcount in its default configuration and as a desktop application. We experimented with different views and filters, but concentrated the bulk of our attention on data collection and reporting. Prior to trialling KYOcount we were using KM-Netviewer software, which is available on all Kyocera devices, to collect statistical data. KYOcount is a much more advanced tool, owing to the inclusion of the reporting module, and it feels more responsive in use. On the whole, we like what we’ve seen of KYOcount. Its reports have received a positive response within our team. The page count data has been of greatest relevance to us, as we will be using it to tighten resource management across our organisation, and there is also value in it as an inventory tool. If we can enhance compatibility between KYOcount and our existing electronic inventory we will certainly see even greater benefits.”
KYOcount will be a valuable resource in managing the forthcoming printer refresh programme, as Andy Tuke concludes: “Knowing what we’ve got and what it’s doing is a great step in enabling us to make the right purchasing decisions going forward. We also plan to use KYOcount to monitor colour print volumes and reduce the number of people printing mono documents to colour devices, all of which will lead to a more streamlined and cost-effective printer fleet.”
